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MusicTeachers.co.uk – Privacy Policy

This Privacy Notice explains how we collect and process the data which you give us and which we receive from third parties.

In accordance with Article 5 of the Genera Data Protection Regulation (GDPR) (EU) 2016/679 we commit to the key GDPR principles of data privacy and security. This means that we will:

  • process your data lawfully, fairly and in a transparent manner
  • collect your data for specified, explicit and legitimate purposes only and not process your data further in a manner that is incompatible with those purposes;
  • process only such data that are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • ensure that your data are accurate and, where necessary, kept up to date;
  • take every reasonable step to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  • not process your data for longer than is necessary for the purposes for which it was held;
  • keep your data appropriately secure, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage;
  • inform you and the information commissioner in the event of any data breach;
  • share your data only with other individuals and organisations where we have consent to do so and where we are satisfied that such partner organisations themselves comply with current data protection legislation;
  • have enhanced procedures for any sensitive data (i.e. which relate to children or disability);
  • ensure that you are appropriately informed about our data processing and support your rights and interests in how that data is processed.

All MusicTeachers.co.uk activity aims to be compliant with the GDPR and the Privacy and Electronic Communication Regulations PECR (2003) to ensure that it does not obtain, process, store or exchange data unlawfully.

We collect and process the following data:

All members:

  • all the information which you provide when you create either a standard or premium account (e.g name, address, contact details, biographical text and media, information specific to your teaching practice);
  • Details which you provide of any professional associations and qualifications which you may have (e.g MU membership, verified qualifications, association memberships).

Premium Members:

  • Transaction codes for payments you have made to us via WorldPay or Paypal;
  • These codes help us look up any transaction on the relevant service (WorldPay, PayPal) in order to perform necessary administrative tasks (e.g. prepare accounts, issue refunds and discounts)
  • We do not hold or process your payment details (credit, debit card information or bank details) nor do we have access to them when managing transactions via PayPal or WorldPay.

General Users of MusicTeachers.co.uk:

  • When you contact us or submit an enquiry for the teaching services of a teacher listed on our website, we collect and process the data which you give us at the time. (e.g. your contact details and the nature of your enquiry.) We only process these data for the purposes for which they were intended and given. We never share this information with any other party beyond those specifically intended when the information was submitted to us for that purpose.

Staff and suppliers:

  • name, address and contact information
  • transaction history for any work done for us or on our behalf (e.g. invoices, receipts, contracts)

Verification processes

Memberships and Associations

  • When asked to do so by you, we liaise with partner organisations (e.g. the MU) to confirm membership status. This process is strictly limited to key identifiers (e.g name and membership number) and is undertaken for verification purposes only. No other data are shared or transmitted in this respect.

Qualifications

  • When you ask for a qualification to be verified, we collect and process the information which you provide in order for us to complete our services to you satisfactorily. We hold such data for as long you retain an account with us which cites the qualification which you asked to be verified. That documentation is not shared with any other party.

How long do we hold your data?

All Members (Premium and Standard)

  • We hold account information only as long as you wish your account to be listed on our service.
  • As soon as you close your account or ask us to do so, your account data is deleted (including any attached documentation) and is no longer processed by us.
  • Accounts that are left inactive (e.g. have not been accessed or updated within three years) are deleted automatically from our service).

Premium Members

  • We retain financial transactional details for up toseven years.

All Members (Premium and Standard)

  • We also rely on an obligation ofcontract when we contact you in respect of any transaction you may have made in respect of our services.
  • We also have a legal obligation to record financial transactions for HMRC reporting purposes.

All staff and suppliers

  • We hold your information and rely on legitimate interest for doing so as it enables us to contact you to engage and negotiate your services in the future. Historical information (e.g. previous correspondence) is retained as it facilitates our working relationship with you.
  • When we write to you with regard to specific work that you do for us or on our behalf, we rely on an obligation of contract to do so.
  • We also have a legal obligation to record financial transactions for HMRC reporting purposes.

How secure is your data?

Most of the information we information we process is published on our website and is therefore in the public domain with your consent. The information which is not published (e.g. your account password, the first line of your address (should you wish to redact that from your public listing), your transactional history etc) is kept securely encrypted. Administrative access to our systems is secured by strong password protection and is available to only a limited number of key personnel.

In the event of any suspected data breach or loss, you will be immediately informed with the appropriate advice.

Your rights

You have the right to:

  • request a copy of the information we hold about you;
  • update or amend any incorrect information we hold about you;
  • ask us to stop processing your personal data and/or to remove it from our records;
  • change your communication preferences;
  • raise a concern regarding how your information is being used;
  • make a complaint at any time by emailing the Development Department on the email address below;
  • lodge a complaint relating to the use of your personal data with the Information Commissioner’s Office.

How to opt out

If you have any objection to our processing of data relating to Educational activity, please contact us via our website https://www.musicteachers.co.uk/contact.

Members can unsubscribe from our service at any time by logging into their account https://www.musicteachers.co.uk/account/login and selecting the relevant option from the control panel or they can contact us instead and we will close their account and remove their data from our system.

Our responsible approach to email

  • We never cold call or email. We will never write to you inviting you to join our service.
  • We will only write to you on specific matters directly related to the services to which you have subscribed (e.g. responding to your enquiries, communicating automatically with you when (if you have requested this option) you receive enquiries from prospective pupils, sending you password update links etc).
  • We will never pass your email address to any third party without your consent to do so.
  • MusicTeachers does not use its service for any form of email marketing.

Cookies

Like most websites, we use cookies to improve the way in which we provide our services to you. By accepting the way in which we use cookies in accordance with this privacy policy when you first visit our website, you agree to our use of the information obtained in this way.