This Privacy Notice explains how we collect and process the data which
you give us and which we receive from third parties.
In accordance with Article 5 of the Genera Data Protection Regulation (GDPR)
(EU) 2016/679 we commit to the key GDPR principles of data privacy and
security. This means that we will:
process your data lawfully, fairly and in
a transparent manner
collect your data for specified, explicit and legitimate
purposes only and not process your data further in a manner that is
incompatible with those purposes;
process only such data that is adequate, relevant and limited to
what is necessary in relation to the purposes for which they are processed;
ensure that your data is accurate and, where
necessary, kept up to date;
take every reasonable step to ensure that personal data that is
inaccurate, having regard to the purposes for which it is processed,
is erased or rectified without delay;
not process your data for longer than
is necessary for the purposes for which it was held;
keep your data appropriately secure, including protection
against unauthorised or unlawful processing and against accidental loss,
destruction or damage;
inform you and the information commissioner in the
event of any data breach;
share your data only with
other individuals and organisations where we
have consent to do so and where we are satisfied that such
partner organisations themselves comply with current data protection
ensure that you are appropriately informed about our
data processing and support your rights and interests in how that data is
All MusicTeachers.co.uk activity aims to be
compliant with the GDPR and the Privacy and Electronic Communication
Regulations PECR (2003) to ensure that it does not obtain, process, store or
exchange data unlawfully.
We collect and process the following data:
All the information which you provide when you create either a standard or premium
account (e.g name, address, contact details, biographical text and media,
information specific to your teaching practice);
Details which you provide of any professional associations and qualifications which you
may have (e.g MU membership, verified qualifications, association memberships).
Transaction codes for payments you have made to us via WorldPay.
These codes help us look up any transaction on the relevant service (WorldPay) in order to perform necessary administrative tasks (e.g. prepare
accounts, issue refunds and discounts)
We do not hold or process your payment details (credit, debit
card information or bank details) nor do we have access to them when managing
transactions via WorldPay.
General Users / Students of MusicTeachers.co.uk:
When you contact us or submit an enquiry for the teaching services of a teacher listed
on our website, we collect and process the data which you give us at the time (e.g. your contact details and the nature of your enquiry.)
We never share this information with any other party beyond those specifically intended
when the information was submitted to us for that purpose. In addition and on the basis of legitimate interest,
you agree to receive routine email communications that relate to the service offered by MusicTeachers.co.uk.
You are free to unsubscribe from these emails at any time and we promise not to bombard you with superfluous emails.
Staff and suppliers:
Name, address and
Transaction history for any work done for us or on our behalf (e.g. invoices,
Verification processes for teachers
Memberships and Associations
When asked to do so by you, we liaise with partner organisations (e.g. the MU / ISM) to
confirm membership status. This process is strictly limited to key identifiers
(e.g name and membership number) and is undertaken for verification purposes only.
No other data are shared or transmitted in this respect.
When you ask for a qualification to be verified, we collect and process the information
which you provide in order for us to complete our services to you satisfactorily. We hold
such data for as long you retain an account with us which cites the qualification which you
asked to be verified. That documentation is not shared with any other party.
How long do we hold your data?
All Teachers (Premium and Standard)
We hold account information only as long as you wish your account to be listed on our service.
As soon as you close your account or ask us to do so, your account data is deleted
(including any attached documentation) and is no longer processed by us.
Accounts that are left inactive (e.g. have not been accessed or updated within three years)
are deleted automatically from our service).
We retain financial transactional details for up to seven years.
All Teachers (Premium and Standard)
We also rely on an obligation of contract when we contact you in respect of any
transaction you may have made in respect of our services.
We also have a legal obligation to record financial transactions for HMRC
All staff and suppliers
We hold your information and rely on legitimate interest for doing so as it enables us to
contact you to engage and negotiate your services in the future. Historical information
(e.g. previous correspondence) is retained as it facilitates our working relationship with you.
When we write to you with regard to specific work that you do for us or on our behalf, we rely
on an obligation of contract to do so.
We also have a legal obligation to record financial transactions for HMRC reporting purposes.
How secure is your data?
Most of the information we process concerning teachers is published on our website and is therefore in the
public domain with your consent. The information which is not published (e.g. your account password,
your address, your email address, your telephone numbers, your transactional history etc) is kept securely encrypted.
Administrative access to our systems is secured by strong password protection and is available to only a limited number of key personnel.
In the event of any suspected data breach or loss, you will be immediately informed with the appropriate advice.
You have the right to:
request a copy of the information we hold about you;
update or amend any incorrect information we hold about you;
ask us to stop processing your personal data and/or to remove it from our records;
change your communication preferences;
raise a concern regarding how your information is being used;
make a complaint at any time by emailing the Development Department on the email address below;
lodge a complaint relating to the use of your personal data with the Information Commissioner’s Office.
How to opt out
If you have any objection to our processing of data relating to Educational activity, please contact
us via our website https://www.musicteachers.co.uk/contact.
Teachers can unsubscribe from our service at any time by logging into their account
and selecting the relevant option from the control panel or they can contact us instead and we will close
their account and remove their data from our system.
Our responsible approach to email
We never cold call or email teachers. We will never write to you inviting you to join our service.
We will never pass your email address to any third party without your consent to do so.
You can quickly and easily unsubscribe from email communications using the unsubscribe button included in the footer of an email.
visit our website, you agree to our use of the information obtained in this way.